The continued spread of Coronavirus (COVID-19) has understandably raised concerns for you and for your families. With the outbreak, we have been focused on the well-being of our clients, our families, our employees, and our communities. While we may need to practice distance in-person, we remain focused on taking care of our brokers and clients like they are family. That’s how we’ve always done things and will continue to do in these unique circumstances.
We understand these are difficult times for homeowners who are facing pay disruption and possibly illness due to COVID-19. Your clients who are already mortgage customers may have questions. Please know we are here to help and speak about options available, we urge you to advise them to reach out to 1.866.243.4301 (within Canada/USA) or 1.403.817.7000 (outside Canada/USA) or by email.
You may have questions about mortgages files in progress. Please know that our team of BDMs and Underwriters are available to help guide you.
In times like these, a single conversation can make a big difference, so don’t hesitate to reach out.
We’re in this together. Please be assured that whatever new challenges arise, we will deliver more of the common-sense solutions you have come to expect from us.
Please refer your clients to bridgewaterbank.ca/covid-19 for the latest updates.